About Us

For The Ordinary customers, the sections below set out the store and its service commitments.

How The Ordinary handles our store
The Ordinary is an independent online retailer presenting a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

The Ordinary: questions and support
Questions about our store or products are welcome at Support@Theaodinary.shop or 9519023767.

service commitments at The Ordinary
The store follows practical customer-service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theaodinary.shop
Phone: 9519023767
Physical address: 903 S Grand Ave, Bozeman, Montana, 59715, United States